Refund & Cancellation Policy

Refund & Cancellation Policy

At sunsai Constructions, we strive to deliver professional construction, architecture, interior design, renovation, and civil engineering services with transparency and quality. Clients may request project cancellation by providing written notice via email or official communication. If a project is canceled before any work, consultation, design, or material procurement has begun, a refund may be issued after deducting applicable administrative and processing charges. Once project planning, design development, site visits, labor allocation, material procurement, or execution has commenced, payments made for completed work and services rendered are non-refundable. In the event of project cancellation by the client after work has started, the client shall be responsible for payment of all completed work, purchased materials, labor costs, third-party expenses, and any commitments incurred up to the cancellation date. Any remaining balance, if eligible, will be reviewed and processed accordingly. Refund requests must be submitted in writing and are subject to verification and approval by Sunsai Constructions. Approved refunds are generally processed within 7 to 14 business days through the original payment method whenever possible. If Sunsai Constructions is unable to continue a project due to reasons solely attributable to the company, a partial or full refund of unused project funds may be considered after evaluating the work completed and expenses incurred. The company reserves the right to reject refund requests that do not comply with the agreed project terms or contractual obligations. By engaging our services, clients acknowledge and agree to this Refund & Cancellation Policy and all related terms governing the project. For any questions regarding cancellations or refunds, please contact us at info@sunsaiconstructions.com or +91-9870093706 / +91-9833289496.

Frequently Asked Questions

Find answers to common questions about our offers and promotional packages.

Yes, refund requests can be submitted according to the terms and conditions mentioned in our Refund Policy.

You can contact SunSai Construction through the contact details provided on our website and share your booking/order details along with the reason for the refund request.

Once your refund request is reviewed and approved, the refund will be processed within the applicable processing period.

The refund amount depends on the nature of the service, work completed, cancellation terms, and other applicable conditions.

Cancellation may be possible depending on the service and the stage at which the cancellation request is made. Applicable cancellation and refund terms will apply.

Advance payments may be refundable or non-refundable depending on the specific service agreement and applicable terms.

Approved refunds will generally be processed through the original payment method or another method agreed upon by SunSai Construction.

If an approved refund has not been received within the expected processing period, please contact us with your payment and transaction details.

Refund eligibility may be affected once work or services have commenced. The applicable terms will depend on the work completed and the agreement between the customer and SunSai Construction.

For any refund or cancellation-related queries, please contact SunSai Constructions and Developers LLP through the contact details available on our website.